FAQS

We’ve tried our best to ensure our website is as informative as possible but here are a few questions you may have on your mind.

Where are you?
You can find our TEALS store just off the A303 in a stunning part of Somerset, roughly half way between London and Devon/Cornwall. You can get to us easily whether travelling east or west.
When are you opening?
We expect to be open in September 2020 however this is very much dependent on the government guidelines on Covid-19. We are working with a reduced building team to ensure everyone is working safely and inevitably things are taking a little longer to accomplish as a result.
In view of current guidelines we may open our Food market, lifestyle store and food to go areas first and then, once government guidelines clarify re-opening protocols for restaurants we will look at when we open for eating in.
How do I get in touch for press or media enquiries?
For media enquiries please contact the team at indigoeight Communications kathkay@indigoeight.com / 07790 159333 melcutcliffe@indigoeight.com | 07961 300067
Will you be Covid-safe?
Yes. We have reviewed our planned store and restaurant layouts in relation to Covid guidelines and have put in place measures to meet them. We will keep this under review as the situition develops and be ready to update our layouts accordingly.
What are your opening hours?
TEALS is open from 8am – 6pm 7 days a week most days of the year. Our kitchen serves breakfast, brunch, lunch and afternoon treats. We are not open in the evenings except for sociable kids suppers on Tuesdays and Thursdays (to give mums and dads a break). Our Food market including Deli, Bakery and Butchers is open throughout the day.
Can I book a table to eat?
For the most part, yes, although during busy periods we may stop taking bookings
Can I book e-charging?
No, however we have enough provision to ensure that you are not waiting too long to plug in.
Can I bring my dog to Teals?
Yes, we have a lovely fenced open field area to stretch your and your dog’s legs along with fresh water. We ask you to keep dogs out of our eating areas (courtyard, orchard and restaurant) to maintain the peace and ensure these areas are safe for all our guests.
Are all TEALS products available to buy online?
Yes, all products we sell in store are available online. It’s worth remembering that we are predominantly a physical shop that likes to see its customers! However, our website supports click and collect if you’d rather we do the shopping for you and we can arrange delivery to your home if you are happy to order over £50 worth of goods.
Can I check if you have a product in stock?
Yes, our website is kept up to date automatically with stock levels.
Do you sell gift cards?
Yes, they are available to buy instore and online.
I have heard you make epic ready meals, how do I buy them?
Just the same as all of our products, you will find our new range of Teals Meals online and instore.
I like the sound of Teals, how do I get in touch if I want to work with or supply you?
We love hearing from potential suppliers or team members! Drop us a line in the first instance at hello@teals.co.uk and one of the team will get back to you.