FAQS

We’ve tried our best to ensure our website is as informative as possible but here are a few questions you may have on your mind.

Where are you?
You can find our TEALS store just off the A303 in a stunning part of Somerset, roughly half way between London and Devon/Cornwall. You can get to us easily whether travelling east or west.
How do I get in touch for press or media enquiries?
For media enquiries please contact the team at indigoeight Communications kathkay@indigoeight.com / 07790 159333 melcutcliffe@indigoeight.com | 07961 300067
Will you be Covid-safe?
Yes. We have reviewed our store and restaurant layouts in relation to Covid guidelines and have put in place measures to meet them. We have put in place strict health and safety protocols to keep all visitors to TEALS safe.
What are your opening hours?
TEALS is open from 8am – 6pm 7 days a week most days of the year. Our kitchen serves breakfast, lunch and afternoon treats. We are not open in the evenings. Our Food market including Deli, Bakery and Butchers is open throughout the day as well as our lifestyle and gift section.
Can I book a table to eat?
Yes, you can book a table in the restaurant for breakfast or lunch in advance by emailing hello@teals.co.uk
Is e-charging available
As with many things the supply chain on e-charging points has been significantly affected by COVID 19 as soon as we know an installation date we will update our response.
Can I bring my dog to Teals?
In simple terms - YES! Many of our local guests walk to us with their four-legged friends and we're also keen to ensure those travelling through have somewhere safe to water and exercise all members of the family.
When you arrive you'll see a large field sign-posted 'Dog Jog,' to the left of the store as you look from the car park. Please be considerate of other dog owners when walking your pooches.
We also welcome and have provided dog rings in the front and rear courtyards so that if you are joining us for lunch you have somewhere to sit with your dog (under cover or in the sunshine) if you feel uncomfortable leaving them (pls make this clear when booking).
There are a couple of areas we like to keep dog-free on health grounds. The orchard is often used in spring by families who pick up picnics from us (poo and sarnies don't mix well) and the store itself is dog-free. Some guests find it unusual that we do not allow dogs inside and we appreciate this can appear to be a restraint. However, our experience is that some dogs do not mix well and others can upset young children. We are also keen to ensure that guests with serious allergies do not feel in any way unsafe when with us.
Should you have any questions please do email or call us and we'll be happy to explain further.
Are all TEALS products available to buy online?
At the moment this is not possible, but we are working towards having online shopping and click and collect available for our customers in the future.
I like the sound of Teals, how do I get in touch if I want to work with or supply you?
We love hearing from potential suppliers or team members! Drop us a line in the first instance at hello@teals.co.uk and one of the team will get back to you.
Is the orchard open for visitors?
Yes the orchard is open for visitors to enjoy we just ask that visitors stay away from the beehives at the bottom of the orchard (these are fenced) and don't feed the cows.